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ENJOY YOUR PASSPORT BENEFITS ACROSS OUR FAMILY OF BRANDS

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Our Rewards Program Frequently Asked Questions by Category
Membership

Celebrations Passport is your go-to for all things gifting! It is an annual membership that rewards your gifting with free standard shipping / no service charge and other benefits across our Family of Brands. The more you engage with us, the more perks and benefits you’ll earn.

Signing up is easy! Simply add a Celebrations Passport membership to your cart and checkout as normal. You will automatically start earning points and be signed up to receive emails from Celebrations Passport.

Your membership will automatically renew at the end of your membership. If you would like to renew early or update your payment method, visit your My Account page and select ‘Renew’.

If you already have an active membership, just sign in to start earning points!

Celebrations Passport members get free standard shipping on carrier-delivered gifts and no standard service charge on florist-delivered gifts. Your shipping benefit will be automatically applied at checkout – just remember to make sure you're signed in!

Expedited and weekend options may be available for a surcharge.

Wine gifts ship for a discounted flat fee of $5 for Celebrations Passport members and items from our Stockyards brand ship for a $10 flat fee

All Celebrations Passport members automatically began earning points for their purchases starting on November 1, 2021. Gifting Tiers and the benefits within each tier launches in January 2022. If you had an existing Celebrations Passport membership before November 1, 2021, you automatically began earning points.

The Celebrations Passport page is your roadmap to all your points and perks. You can access your information by visiting https://www.1800flowers.com/passport-flowers and signing in.

You must be an active member to retain your points and tier. If, for some reason, your membership does not successfully auto-renew, you will have 30 days to re-enroll to retain your points and tier.

You don’t need to download the app to become a member, although using the app is the easiest way to keep our best gifts in your back pocket! As a member, you’ll receive the same perks whether you shop via our brand websites or mobile app. We do hope you will download it to enjoy a streamlined shopping experience across our Family of Brands!

Your paid membership fee may be cancelled during the first 30-days of your initial enrollment or during the first 30-days of any annual membership renewal, provided that no membership benefits have been utilized during this time period.

After the 30-day period, you may still cancel your annual membership, but the fee is non-refundable, unless otherwise prohibited by applicable law.

You may turn off your auto-renewal by visiting the Passport section of Your Account. If you need to speak with someone about your membership, please call us at 800-961-2036.

SALES AND SHIPPING TERMS

+Prices and discounts are exclusive of applicable taxes. Free Shipping charge applicable on standard weekday delivery for select gifts delivered via direct shipping by common carrier (FedEx, UPS, etc.) within the continental United States only. Free Service charge applicable on florist fulfilled gifts delivered within the United States and ordered at least two business days before delivery. Fees and surcharges may apply. Items may vary and are subject to availability, delivery rules and times. Expedited Delivery options may be available for a surcharge. Celebrations Passport® members also receive a discounted flat shipping fee of $5 on Wine items and flat shipping fee of $10 on Stock Yards® items. Points are earned for each dollar spent on merchandise excluding applicable service or shipping charges, fees, surcharges, taxes, promotions, gift cards and discounts. Celebrations Passport® benefits are not eligible on all products and are subject to restrictions and limitations. Celebrations Passport® members must sign into their accounts for shipping benefits to apply and to earn points. Offers available online and some offers available by phone. Prices and charges are subject to change without notice. Void where prohibited. For a complete description of the Celebrations Passport program Terms and Conditions click here **Same-day delivery is available on Florist Fulfilled items for a reduced service charge.